WallBoard - Option for AB% in Widgets

1 votes

With the new wallboard only have the option for total number of abandoned interactions and need to manually calculate the AB rate. Would like short AB not included.

Under consideration Suggested by: Brad (12 Apr, '21) • Upvoted: 12 Apr, '21 • Comments: 1

Comments: 1

22 Sep, '22
Doug Hutchinson Admin
Hi Brad,

We are currently exploring options for reworking the UI for the ECS Dashboard completely. All of the needed backend data already exists. We want to work with you and other experts to redesign this ECS feature.