New widgets in Wallboard that display 'Answered Calls' ,'Bounced Calls', and 'Overflowed calls'

1 votes

Hi, When we use Wallboard we are not getting a clear picture of what is going on our call center.

To check our team's performance in real time, we want to have separate widgets with 'Answered Calls' ,'Bounced Calls', and 'Overflowed calls'.

Thank you.

Under consideration Suggested by: Chanlim Choi (05 May, '21) • Upvoted: 05 May, '21 • Comments: 0