ECS audio file upload / edit

2 votes

Allow client administrators to manage their own audio (was) files via the ECS administrator portal.

Done Suggested by: Peter Eisengrein (17 Dec, '19) • Upvoted: 04 Dec, '20 • Comments: 2

Comments: 2

27 Jan, '20
Rich Fox Admin
ECS allows the client Administrator to modify / replace / delete WAV files in the Media Repository. Is there some additional functionality beyond what is currently in Setup that you are suggesting?
04 Mar, '20
Peter Eisengrein
The audio that a caller hears when placed on hold can only be changed on the back-end by a system-level administrator (Evolve IP engineering). This, and any others like it, should be available to the customer admin via the Setup client.